AGB

General Terms and Conditions (GTC) for Taxi and Limousine Service GmbH

1. Scope

These General Terms and Conditions (GTC) apply to all transport services and other services provided by Taxi und Limousinen Service GmbH (hereinafter referred to as the “Company”). By using our services, the customer agrees to these GTC.

2. Conclusion of contract

The contract between the company and the customer is concluded by booking the vehicle or accepting the service. The booking can be made by telephone, email, through our website or by contacting us directly.

3. Services

The company offers taxi and limousine transport services. The services include passenger transportation, transfer services, chauffeur services and other agreed trips. The type and scope of services depend on the individual agreement with the customer.

4. Prices and payment terms

4.1. Prices are based on the rates applicable at the time of booking, which are communicated to the customer in advance. Additional services are charged separately.
4.2. Payment can be made in cash, by credit card or, after prior agreement, by bank transfer. Invoicing is possible for corporate customers.
4.3. Unless otherwise agreed, invoices must be paid within 14 days of receipt without deductions.

5. Cancellation and withdrawal

5.1. The customer can cancel the booking free of charge up to 24 hours before the start of the journey. In the case of cancellations less than 24 hours before the start of the journey, the company reserves the right to charge a cancellation fee of 100% of the fare.
5.2. In the event of a no-show by the customer, the full fare will be charged.
5.3. The company reserves the right to cancel journeys in the event of unforeseeable events such as extreme weather conditions, traffic jams, accidents or driver failure. In these cases, the customer will not be charged any fare.

6. Liability

6.1. The company is liable within the framework of the statutory provisions for damages that are attributable to intent or gross negligence. In the case of slight negligence, the company is only liable if essential contractual obligations are violated.
6.2. The company accepts no liability for delays or failures caused by force majeure or unforeseeable events.
6.3. The customer is liable for all damage to the vehicle caused by him or his companions.

7. Behavior in the vehicle

7.1. Smoking and the consumption of food and drinks in the vehicle without the driver’s permission is prohibited.
7.2. The customer undertakes to follow the driver’s instructions and to behave in such a way that the safety of the driver and the passenger is guaranteed.
7.3. In the event of violations of these rules of conduct, the company reserves the right to terminate the journey early.

8. Data Protection

The company processes the customer’s personal data only within the framework of the applicable data protection laws. You can find more information in our privacy policy.

9. Final provisions

9.1. Should any provision of these terms and conditions be or become invalid, the validity of the remaining provisions shall remain unaffected.
9.2. The law of the country in which the company is based applies. The place of jurisdiction is the company’s registered office.